{"product_id":"powerful-phrases-for-dealing-with-difficult-people-over-325-ready-to-use-words-and-phrases-for-working-with-challenging-personalities","title":"Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities","description":"\u003cp\u003e\u003cstrong\u003eHow to Manage Work Relationships in a Constructive Way that Leads to Success.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eLearning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.\u003c\/p\u003e\u003cp\u003eCommunications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. \u003cem\u003ePowerful Phrases for Dealing with Difficult People\u003c\/em\u003e is packed with practical and easy-to-use tactics such as: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases.\u003c\/li\u003e\n\u003cli\u003e30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each.\u003c\/li\u003e\n\u003cli\u003eNonverbal communication actions to back up your words.\u003c\/li\u003e\n\u003cli\u003eSample dialogues that demonstrate how phrasing improves interactions.\u003c\/li\u003e\n\u003cli\u003eA five-step process for moving from conflict to resolution.\u003c\/li\u003e\n\u003cli\u003e\"Why This Works\" sections that provide detailed explanations.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eOften, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.\u003c\/p\u003e","brand":"Renee Evenson","offers":[{"title":"Paperback","offer_id":46521969901804,"sku":"9780814432983","price":21.32,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0684\/1791\/3068\/files\/9780814432983.jpg?v=1749027526","url":"https:\/\/allstora.com\/products\/powerful-phrases-for-dealing-with-difficult-people-over-325-ready-to-use-words-and-phrases-for-working-with-challenging-personalities","provider":"Allstora","version":"1.0","type":"link"}