{"product_id":"the-fred-factor-how-passion-in-your-work-and-life-can-turn-the-ordinary-into-the-extraordinary","title":"The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary","description":"\u003cb\u003e\u003ci\u003eNEW YORK TIMES\u003c\/i\u003e BESTSELLER - The true story of a seemingly ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e \u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\"This beloved business classic has inspired millions of people over the years, and today Mark Sanborn's transformative insights are more timely and necessary than ever.\"--Jon Gordon, author of \u003ci\u003eThe Energy Bus \u003c\/i\u003eand co-author of\u003ci\u003e The Coffee Bean\u003c\/i\u003e\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eMeet Fred. \u003cp\u003e\u003c\/p\u003eIn this small yet powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the story of a USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. \u003cp\u003e\u003c\/p\u003eAs Sanborn came to discover, Fred was the kind of worker who exemplifies everything \"right\" with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as less-than-glamorous work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. \u003cp\u003e\u003c\/p\u003eWe've all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself.\r","brand":"Mark Sanborn","offers":[{"title":"Hardcover","offer_id":44440263622892,"sku":"9780385513517","price":18.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0684\/1791\/3068\/files\/9780385513517.jpg?v=1708831023","url":"https:\/\/allstora.com\/products\/the-fred-factor-how-passion-in-your-work-and-life-can-turn-the-ordinary-into-the-extraordinary","provider":"Allstora","version":"1.0","type":"link"}