FAQ
Search FAQs
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General
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Allstora is an independent bookstore built around one idea: every voice belongs on the shelf. We support authors, especially queer and marginalized ones, and we fight book bans by getting books into the hands of people who need them.
Allstora grew out of ShopQueer, an LGBTQ+ bookstore that launched in response to a wave of book bans. Since then the catalog has grown from 3,000 titles to 10 million, with something for every reader. Profits from book sales fund the Rainbow Book Bus, which brings banned books to LGBTQ+ youth in affected states.
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ShopQueer became Allstora. The rebrand widened the mission from supporting LGBTQ+ authors and stories to supporting all voices, while keeping the queer bookstore at its heart.
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Because your money does more here. Profits from every book sale fund the Rainbow Book Bus, and every purchase supports authors and stories that bigger retailers overlook.
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No. The shop is open to everyone, member or not. Members pay 30% less on every book.
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Become a member. Your membership keeps the doors open and the mission alive, and you get 30% off whenever you do want a book. And tell a friend. Sharing our story with the people you love goes further than you'd think.
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You can return any unwanted item within 30 days of delivery for a full refund of the item and the original shipping cost. Return postage is on you. Email info@allstora.com first so we can confirm the return and give you the right return address.
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Allstora Membership
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Allstora Membership is your way to read more, spend less, and make more good happen with every purchase!
Your membership gets you:
- 30% off everything you buy
- Member-only book clubs and events
- First dibs on new drops and limited editions
- A welcome gift when you join
PLUS, profits from every book sale support the Rainbow Book Bus and its work getting banned books to LGBTQ+ youth.
Join us in making the world a better place for all.
Currently only available for US customers.
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Membership should pay for itself. Cancel your membership anytime. We're here to give you great value, great books, and a community worth being part of, not lock you into something you don't need.
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Your first $14.99 charge is when you join, then monthly on that same date.
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Orders & Shipping
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No, at this time we do not offer international shipping. Join our mailing list to find out when we expand into your country.
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If you just placed your order, you have 2 hours to follow the link in your confirmation email to change the delivery address. You can also log in and go to My Allstora > My Account, then click on the order from your Order History.
Otherwise, you can update your address by logging in and going to My Allstora > My Account, then View Addresses. Make sure you change the new one to be your Default if necessary!
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If your package was lost or stolen, please contact us at info@allstora.com. We'll assist you in locating your package or arranging for a replacement shipment if necessary.
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We evaluate refunds on a case-by-case basis. Please email info@allstora.com with your order information and the reason you are requesting a refund. If the date you request a refund is more than 30 days after the delivery date of your shipment, we are not able to offer a refund.
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Rainbow Book Bus
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The Rainbow Book Bus is Allstora's nonprofit. It brings diverse books to places facing book bans and censorship, with a focus on LGBTQ+ youth. The bus travels the country, teaming up with local organizations to give away books and get people reading. Learn more about the Rainbow Book Bus here.
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Every $10 donated gets another book into the hands of a young person who needs it. With your support we can spread literature, life-saving resources, and joy across the country. Learn more about the Rainbow Book Bus here. You can also donate directly when you check out on Allstora.com.
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