FAQ

General

Allstora is the independent bookstore committed to sharing all stories and sharing profits fairly. At Allstora, we are dedicated to championing authors. We split our profits with authors, doubling their income on the sale of each book–as opposed to another retailer whose name rhymes with "Glamazon."

In a time where important stories, especially from queer and marginalized voices, are being banned and ostracized across the country, Allstora is ensuring there is access to books that represent a vast range of intersections, narratives, and history.

Building off the success of the first iteration, ShopQueer, Allstora has expanded its catalog from 3,000 to 10 million titles, offering a catalog that appeals to all audiences through a diversified set of genres and authors.

Allstora was co-founded by New York Times bestselling author and LGBTQ+ advocate Eric Cervini, drag performer and actor Adam Powell, and television icon and author RuPaul.

ShopQueer has evolved into Allstora, a rebranding effort to expand our mission of supporting diverse authors and stories beyond the LGBTQ+ community to include all voices. Allstora represents our commitment to empowering authors and creating a space for inclusive storytelling.

Allstora ensures that authors receive a fair share of profits from book sales, providing them with more support than traditional retailers. By purchasing from Allstora, you directly contribute to supporting diverse storytellers and their livelihoods.

No, you don't have to be a Book Club Subscriber or Allstora Member to shop with us! Our digital bookshop is open to everyone, whether you're a Member, Subscriber, or neither. You can explore our diverse selection of titles, support authors, and find your next great read without needing to join the Book Club. All purchases support authors the same way. Happy shopping!

You can support Allstora by becoming a member, which grants access to exclusive discounts and benefits, without receiving physical books. Your membership fees help sustain our mission of empowering authors and promoting diverse voices.

Also, you can help spread the word by sharing our story with friends and family! Even better, you can earn $5 for every person you refer who signs up for a membership through our Affiliate program.

If you have received a book/order that you no longer want, you can return the unwanted item(s) within 30 days of the delivery date for a full refund of the item's cost. You will be responsible for shipping and postage. The item(s) can be sent to our return address listed on the package. In order to verify your return and finalize your refund, you must email info@allstora.com with the tracking info for your return.

Allstora Membership

With an Allstora Membership, you’ll receive 30% off our entire catalog – and 50% off your first purchase! When you’re a member, 100% of the profits we earn off your book sales go to the authors of the books you purchase. Yes, we mean it.

Currently only available for US customers.

The Allstora Membership grants discounts on all book purchases, ensuring fair compensation for authors while providing readers with affordable access to a wide range of titles. Book Club Subscriptions offer curated monthly book selections, along with exclusive content, community forums, and limited-edition merchandise. With any Book Club Subscription, you get a complimentary Allstora Membership.

Yes! You can cancel your Membership by logging into your account with the email you purchased your Membership with. Make sure you register your account if you haven't already!

You will be billed monthly on the same day you first signed up for your Membership.

Book Club Subscriptions

To join a Book Club, simply sign up on our website. The cost is $29.50/month. Perks include a complimentary Allstora Membership, exclusive interviews, themed playlists, and limited-edition collectibles, with more exciting things to come! Of course, you get the shiny new book pick of the month, too.

Yes! However, if you’d like to continue getting 30% off all books on our site, you’ll have to sign up for an Allstora Membership again separately.

You will be billed on the 15th of each month for the following month's renewal.

For example, on September 15th you would be billed for the October book pick.

We will announce each month’s selection on the 15th of the prior month. If you're not interested in a particular month's book, you have the option to get a gift card of the equivalent value. You'll have two days after the selection is announced to make the swap! The link to make the swap can be found in the announcement email.

When you sign up for a Book Club subscription, our system will automatically cancel your membership, so you aren’t paying double! The Membership is a complimentary perk of any Book Club Subscription.

Orders & Shipping

Yes and no - we do have international book club Subscription shipping options, but not any other books from our catalogue yet. Join our mailing list to find out when we expand to your country!

You can update your address in your account settings on our website. Simply log in, navigate to your account information, and edit your shipping address as needed.

If your package was lost or stolen, please contact us at info@allstora.com. We'll assist you in locating your package or arranging for a replacement shipment if necessary.

Authors

If your book is sold on Ingram, it will be included in our catalog. If your book is sold on Ingram and you still don’t see your book on our site today, contact us at authors@allstora.com.

In order to be eligible for author commissions, you will be required to submit an application and verify your identity. We partner with Plaid to provide an effortless and trusted ID verification process.

Follow the instructions on the Allstora Author Program page. 

Authors are eligible for payouts once they’ve accrued at least $10 in commissions. After you’ve verified your identity and connected your payment method, you will automatically receive your payout on the last day of the following month. (Example: commissions from sales in March will be paid April 30).

Affiliates

Anyone can sign up to become a marketing affiliate with Allstora. Once registered, you’ll be able to refer friends, family, or anyone to join the Allstora Membership. Successful conversions will result in a $5 affiliate commission when your referral completes the free trial and becomes a paying member.

If you are a customer and have an account with Allstora (no Membership required), you will find your referral link on your account page. Simply follow the steps from there to link your bank account for payouts, once eligible. 

If you are a marketing partner, you can learn more about the program and enroll directly following this link.

Affiliates are eligible for payouts once they’ve accrued at least $10 in referral commissions. Once you’ve connected your payment method, you will automatically receive your payout on the last day of the following month. (Example: March referrals will be paid April 30).

Rainbow Book Bus

The Rainbow Book Bus is Allstora's philanthropic initiative dedicated to distributing diverse books to communities facing book bans and censorship, especially in LGBTQ+ communities. The bus travels across the country, partnering with local organizations to give away books and promote literacy. Learn more about the Rainbow Book Bus here.

Every $10 donated gets another book into the hands of a young person that needs it. With your support, we can spread literature, life-saving resources, and joy throughout the country. Learn more about the Rainbow Book Bus here. You can also donate to the Rainbow Book Bus directly when checking out on Allstora.com!

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