Conversational Design
Conversational Design
Conversational Design
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Description
Description
How do we make digital systems feel less robotic and more real? Whether you work with interface or visual design, frontend technology, or content design, learn why conversation is the best model for creating device-independent, human-centered systems. Research and information design expert Erika Hall explains what makes an interaction truly conversational and how to get more comfortable using language in design. From understanding the human interface, to effectively using the power of personality, to getting it all done, you'll find out how the art of communication can elevate technology.
Critical Reviews
Critical Reviews
This book cuts through the fluff and buzzwords to get straight to the point. Take Erika's succinct lessons to heart and you'll be a better designer, writer, and technologist.
-DANIEL BURKA
Director of product and design at Resolve to Save Lives
Building trust through conversational interfaces is likely one of the most important skills today's digital specialists can have. Success depends on laser-focused, audience-facing word choice, and expert Erika Hall shows you how it's done. Conversational Design is an absolute must-read for designers, developers, and content strategists alike.
-KRISTINA HALVORSON
Author of Content Strategy for the Web
If you create digital products, Erika has a lot to teach you about integrating content, structure, and tone into a single, compelling experience. Good aesthetics may attract our attention, but it's great conversation that makes us fall in love!
-KIM GOODWIN
Author of Designing for the Digital Age
Publishing Information
Publishing Information
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