Moments of Truth (Revised)

Jan Carlzon

Book cover for Moments of Truth (Revised)
Book cover for Moments of Truth (Revised)

Moments of Truth (Revised)

Moments of Truth (Revised)

Jan Carlzon

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Description

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

Critical Reviews

"The best book on leadership by a CEO."--John Naisbitt, author of "Megatrends

Publishing Information

Publisher: Harper Business
Pub date: 1989-02-15
Length: 160 pages

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